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TSA taps Accenture for DevOps to make apps more agile

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The Transportation Security Administration (TSA) wants to modernize its business applications, and it has chosen professional services firm Accenture to lead the makeover. Per the partnership, Accenture Federal Services (AFS) will help the TSA enhance and maintain more than 70 enterprise applications.

To meet the goals of the $64 million contract, AFS will lean heavily on DevOps practices and Agile methodologies. In addition to improving the apps, AFS will also provide some core IT services for the TSA as well, a press email stated.

“This contract demonstrates the strong partnership between AFS and the TSA,” Kate Abrey, who leads AFS’ work with the TSA, said in the email. “We provide Agile support services across the U.S. government for numerous other agencies with wide-ranging missions. We’re pleased to be able to use this approach to help the TSA modernize its technology infrastructure, create value faster and respond more readily to change.”

SEE: Riding the DevOps Revolution (ZDNet)

The contract has “a one-year base and three one-year options,” the email said. In upgrading TSA apps, and providing IT services, the goal is to help the TSA respond faster and provide value more quickly.

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This isn’t the first time tech solutions have been considered to address the problems of airport security. In a 2016 Wired article, AR Challenges CEO Rafi Sela proposed that tech could be used to eliminate the TSA altogether.

Additionally, AFS was also awarded a separate five-year contract for $290 million, in order to help the TSA’s Office of Human Capital (OHC) recruit and hire “up to 10,000 employees a year,” the email said.

The TSA, like many similar organizations, struggles to maintain a balance between security and efficiency. By adopting an Agile approach, it could help the TSA better manage its systems while being able to focus time and resources on other issues.

Long lines and a busy travel season led some airport leaders to remark in 2016 that the TSA was “woefully understaffed.” By increasing hiring, it could lead to more pleasant airport security experiences.

The 3 big takeaways for TechRepublic readers

  1. The TSA recently gave Accenture a contract to help it modernize more than 70 enterprises apps, using Agile methodologies and DevOps to complete the task.
  2. The goal of the $64 million contract is to help the TSA adapt and move more quickly.
  3. Accenture was also awarded a contract to help the TSA’s Office of Human Capital address understaffing by hiring up to 10,000 people a year.

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